Is my personal information safe and confidential with Wymoo?
All client information is strictly confidential and protected with Wymoo International. Please read our privacy policy for additional information about how we use SSL 256-bit encryption, firewalls, secure facilities and other methods to protect all your data.
Is it safe to share my email address and personal data with Wymoo?
Yes. Your email address will never be shared, sold or left unprotected. You will also never receive any unsolicited e-mails from our organization. All information shared with our international investigators is protected and secured at all times, via data encryption, firewall technology, password protected systems and secure Wymoo International facilities.
How do I know I’m dealing with a real Wymoo® investigator?
Never communicate with anyone claiming to be from Wymoo International unless they are using an official @wymoo.com email address, and you have contacted us first via our website. We will NEVER make any unsolicited contact with you. If you think you may be communicating with a criminal or scammer, change your email account password immediately. To be even more safe, consider changing your email address if you feel your email account or computer may have been hacked. Wymoo will never visit you at your home.
What is a spoof or phishing email?
A spoof or phishing email is an email that looks like it comes from a well-known company like ours, and it’s objective is to get you to respond or click on the links in the email. Don’t be fooled. We only communicate with you if you submit a Free Quote or Contact us via our official website, www.Wymoo.com. Websites can also be “spoofs”, so be sure you’re on our official site, and check the URL. Think an email or person is impersonating Wymoo? Send us a message at Contact Us.
What is the turnaround time?
In most cases, 7 days or less. Depending on your specific need for information, some case turnaround times may be 3 to 15 days.
Which countries does Wymoo cover?
Wymoo offers our professional investigations and background checks in over 100 countries worldwide. See our country list.
What can I expect from your surveillance, investigation or background check?
Clients can expect 100% confidentiality, professional investigations, and narrative reporting in 7 days or less, for most cases.
What do the different investigation levels mean?
Wymoo International is a professional investigation firm, and all cases are customized to meet the needs of our client. Each case is assigned a professional field investigator. The investigation levels are for checkout or payment purposes only. All clients pay for the labor of our professional investigation team, and quotes depend on estimated hours of labor, case and investigation type, location, etc. Wymoo professional, confidential investigations cost 30% to 40% less than our competitors.
How do I make payment?
If you’re communicating with someone claiming to be from Wymoo International, and they insist on cash, Western Union or MoneyGram payment, or any other form of payment off our website, contact us immediately via our Contact us page. Wymoo accepts payment via secure methods directly via our website, and clients have the option of paying with a debit card, credit card, PayPal or bank transfer. Wymoo International will NEVER request payment be sent outside the United States.
We will never ask for your password, credit card or bank account information via email.
Payments should be made via our secure website, on our Checkout page after you receive a Free Quote.
How much does it cost? / What are the different levels?
Each of our investigations is unique and a custom built case, depending on our client’s need for information and evidence. Investigation levels are for checkout purposes only. Wymoo is a professional private investigation firm, so quotes depend on the investigation type, estimated labor, country or countries, etc. Wymoo professional, confidential investigations cost 30% to 40% less than our competitors. For detailed and specific pricing, please contact our international private investigator team.
How is Wymoo different from other private investigation services?
Wymoo uses highly trained field investigators located in the country or region of origin to conduct investigations. Our local presence, experience and state-of-the-art technology enables us to uncover the truth like no other international private investigative firm. Many companies claim to offer global background checks, but in fact search public databases and provide a generic and often inaccurate report. Wymoo conducts real investigations, with professional investigators and narrative reporting.
Are Wymoo investigators qualified?
Our diverse team of private investigators, agents and support personnel focus on results and client satisfaction. Experience has made Wymoo a world leader in international investigation. Most of our investigators have experience in federal law enforcement, military and/or police investigation, and all investigators are natives of the area of investigation. Our investigators speak the local language and utilize local contacts to uncover the evidence. Only the most qualified investigators are employed and selected by Wymoo®.
Can I find references for Wymoo International?
Yes. Find out what others are saying about our Company by searching the Internet for ‘Wymoo International’.
Be sure to visit our Testimonial page and read our Press Releases.
Check our Better Business Bureau Rating and TrustPilot reviews.
Where is Wymoo International located?
Wymoo has professional investigators, agents and support staff located around the world. Our headquarters is in Florida, U.S.A.
Can Wymoo uncover evidence of fraud and help me recover losses?
Yes we can. Wymoo specializes in fraud prevention and bringing criminal operations to justice. In some cases, we aid clients in recovering losses and preventing future victims. Many of our investigators are former federal agents, military or police investigators.
Are Wymoo’s services confidential? Will the subject learn of the investigation?
Our services are strictly confidential, and each case is customized to meet the needs of our client. The subject will not learn of our investigation during a background check or investigation. When surveillance and local investigation is required, Wymoo investigators are always discreet. We offer competitive pricing, international due diligence, asset searches, private investigations and superior client service.
How do I change my information or submit new documents on my case?
Please contact your investigator directly and he or she will be happy to assist you.
Does Wymoo® conduct investigations in the state of Florida?
No, Wymoo International operates primarily outside the United States, and we focus on international cases.
Need additional help?
Please send us an email or contact your international private investigator directly for prompt assistance.
